From the Article:
Michigan-based KlearGear.com told the Palmers in 2012 that they had 72 hours to remove the negative review or pay $3,500 because they violated a “non-disparagement clause” in its terms of use with customers, the lawsuit said.The retailer then reported the Palmers to a credit reporting agency for their "failure to pay" which resulted in credit difficulties for the couple.
The couple refused, saying the clause was not in effect when the items were purchased and the terms violated the First Amendment. They also note RipoffReport.com has a policy of not removing posted reviews.
Judge Benson, in his order, said the retailer is liable to the Palmers for defamation, intentional infliction of emotional distress and violation of the Fair Credit Reporting Act.
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